Medtronic Physio-Control

Location: Redmond, Washington, USA

Industry: Electronics and Life Sciences

Company Description: Medtronic Physio-Control designs, manufactures, and sells a comprehensive line of LIFEPAK external cardiac defibrillators and accessories used by hospitals, emergency response teams, non-medical 'first response' personnel, and minimally trained users.

Challenges:

• Meeting high levels of product quality and reliability
• Compliance with stringent FDA regulations
• Meeting the tight time-to-market demands of its customers in order to maintain its competitive leadership
• Aging in-house manufacturing application could no longer support the company’s evolving business strategy
• Required a solution that could be extended to collaboration efforts with its customers, external vendors, and Medtronic’s supply-chain operations

Solution: QAD Enterprise Applications and QAD Supply Visualization

Results:

• Innovative manufacturing solution with the LEAD award given by the Society of Manufacturing Engineers and its Computer and Automated Systems Association (CASA/SME)
• Improved operational efficiency, product innovation
• Increased ability for mass customization of product line
• Expedited product delivery to occur within one day
• Automated serialized tracking for compliance with FDA regulations
• Improved product quality
• Enabled vendor managed inventory with suppliers
• Reduced operational costs associated with stock outages, and administrative overhead
• Improved supplier relationships and collaboration