Medela Inc.

Location: McHenry, IL, USA

Industry: Life Sciences

Company Description: Medela’s commitment to quality, innovation and leading-edge support programs has made it one of the most respected brands in the industry. Medela's parent company, Medela AG, was founded in 1961, in Zug, Switzerland. The family-owned company operates manufacturing facilities in Switzerland and the United States, with subsidiaries in Europe, North America and Asia, employing over 600 people worldwide.

Challenges:

• Medela outgrew its technology and processes
• Complicated pricing structures
• In need of an implementation consultant that would truly be a partner and remain accountable beyond go-live

Solution: QAD MFG/PRO eB2 Core Bundle; QAD Customer Self-Service; QAD Business Intelligence; QAD Advanced Pricing Medical; QAD Warehousing; QAD and Service and Support Management

Results:

• Implementation low risk, with minimal disruption of the business
• Manual processes automated and integrated
• Visibility into information across the enterprise
• Improved EDI processes
• Improved serialization processing
• Lower Work In Process (WIP) inventory
• Manufacturing operations streamlined
• More effective sales processes
• Satisfy FDA validation requirements