Managing daily office routing work, such as: time arrangement/Itinerary management/scheduler management and meeting arrangement. Document and filing management.
Handling all incoming and outgoing calls.
Contact our customers for sales business.
Making statistics of the product we sold.
Taking care of quotation and purchase order, assist to follow up all the orders.
Updating sales order and its status in system.
Making weekly/monthly/quarterly relative sales report.
Maintain and updating the correction of all relative contact lists.
Taking care of registration submitted by partner.
Organizing team activity and communicate/coordinate with other departments.
Provide other support to sales administration whenever required.
Qualifications:
College degree or above.
At least several years working experience as assistant in Foreign Invested Enterprises.
Good command of English in reading and writing.
Good command of PC and data analysis.
Attention to detail, self-motivated and willing to work under high pressure.
Open minded and willing to help others.
Good interpersonal skills and nice personality, team spirit.
Anyone interested,please mail your CV to tfx@qad.com
Participates in project-level verification activities (reviews, inspections, and walkthroughs) to become familiar with the project requirements, design, etc.
Works with business analysts and developers to identify functional test cases that will determine whether the project satisfies its requirements and that the actual behavior matches the desired behavior. Reviews developer-conducted unit test cases to determine the software product’s readiness for functional testing.
Implements and executes project-level functional tests and integration tests. Analyzes results, generates defect reports in the project’s defect tracking tool, and verifies fixes.
Implements and executes product-level system, installation, conversion, and performance tests. Analyzes results, generates defect reports in the call tracking system, and verifies fixes.
Implements and executes 3rd party product-level installation and interface tests with MFG/PRO and other 3rd party products. Analyzes results and generates deficiency reports. Assists with the final validation report.
Produces, maintains and reports applicable test metrics.
Participates in homeroom organization meetings, reporting and activities.
Participates in ISO Quality System Audits and ISO Quality System Meetings.
Qualifications:
Education / Training / Work Experience:
Bachelor’s degree in quality assurance, computer science, other field relevant to QAD’s core business (e.g., finance), or equivalent work experience.
Experience in Financials, API/Integration testing, test execution, test defect management.
Experience in working with global teams preferred, multiple products, multiple release environments desirable.
Experience in client-server or web-based applications, preferably as quality analyst.
Special Knowledge & Skills:
Knowledge of one or more aspects of the manufacturing process, ISO or CMM is a plus; Broad application knowledge and deep knowledge in one or more domain areas.
Thorough understanding of the software development lifecycle and testing methodologies; Excellent analytical and communications skills; Excellent computer skills.
Anyone interested,please mail your CV to tfx@qad.com
Performs professional software engineering functions outlined below.
Moderately complex programming functions.
Substantial research and analysis.
Prepares technical documentation.
Performs unit and integration testing.
Performs maintenance and enhancement of new and/or existing software development tools, application service components or product delivery infrastructure, on QAD supported platforms, such as UNIX, Windows, and NT.
Performs analysis to define requirements for modifications including affected programs, expected behavior, related document changes, and test scenarios.
Develops and maintains APIs to 3rd party application tools and services into QAD’s development Environment
Prepares program documentation of product components.
Establishes technical proficiency in design, implementation, system administration, and unit testing.
Strives to increase application knowledge.
Maintains QAD development standards.
Qualifications:
Requires equivalent of University Degree in an engineering discipline. Typically requires a minimum of 2 years of related experience.
Good analytical and design skills.
Understanding of software tools, application services, databases, execution platforms and communications protocols required to build business applications.
Understanding of development process, including specification, documentation and quality assurance.
Ability to evaluate how business issues may impact overall project plans
Anyone interested,please mail your CV to tfx@qad.com
Creates, develops, plans, writes and edits product documentation for both internal and external customers. Product documentation ranges from operations, instructional, maintenance or test procedures for paper, multimedia, or web-based publication. Supports and enhances knowledge management strategy and framework.
Be part of R&D development project team in order to acquire sufficient knowledge to plan, develop, and peer-review product documentation for both internal and external customers. Product Documentation may include Release Notes, User Guides, Installation Guides, Training Guides, Implementation Guides, Demo scripts and all other material deemed to be part of the documentation reference set.
Participate in the conceptualization and implementation of the company's knowledge management framework. Continuously improve on knowledge management techniques, processes, and practices. Continuously expand product knowledge.
Perform quality control on installation guides to ensure installation procedures are accurately documented.
Provide usability design suggestions and conduct usability tests as required.
Proofread labels and messages to ensure the quality of these user interface elements.
Other duties as assigned. (e.g. provide support to product localization into Chinese as needed, spot check product translation quality).
Focus on co-ordination with large account in automotive industry to develop new business in Asia.
From an industry expert viewpoint to provide suggestion and make long relationship with large accounts.
To improve QAD coverage in Automotive industry in Asia and coordinate with sales to generate new business opportunities.
Account management of certain specified named accounts, leveraging distributors / partners in solution selling activities in the Asia.
Manage and grow Asia major accounts for multiple sites selling in Asia.
Works closely with the various groups at QAD Asia that participates in development activities.
Position Description：
Performs industry research and analysis to identify requirements for new business applications, or modifications to existing business applications.
Perform billable work on Business Process Consulting associated to the work done on LOA.
Assist account manager to execute HIP sales activities in Asia with coordinated sales effort with QAD global and Asiaal account team.
Improve QAD coverage in Automotive industry in the Asia and coordinate with sales to generate new business opportunities.
Provides leadership in resolving domain related solution issues. Acts as reference and central point for business application issues relating to automotive modules.
Carry out solution design in automotive industry and presentation for new business. Collaborates with product managers and system/technical architects to determine product scope, as well as product context within the overall application.
Monitors the design and implementation to ensure the product conforms to the QAD vision and team mission, as well as supports the business application requirements.
Acts as a leader and actively participates in all LOA IVE process.
Provides in-depth assistance to customers and sales executives during pre-sales discussions and responds to client’s questions and concerns.
From an industry expert viewpoint to assist in the development and execution of strategies to achieve sales in identified industries/markets or over a range of established accounts.
Provides application support and consulting support to companies in the pre or post sales process.
Qualifications:
In-depth operation knowledge and experience on Automotive industry.
Good understanding of ERP system technology.
Bachelor's degree or equivalent training in business, engineering or computer science.
Relevant Experience: Minimum 4 to 5 years experience in a consulting firm or software company.
Professional appearance and presentation required.
Expert analytical and design skills across multiple products and/or business domains.
Strong communication skills in English and Mandarin
Current knowledge of business practices and ERP system requirements in automotive industries.
Anyone interested,please mail your CV to tfx@qad.com
Works on medium to large-sized (sites/locations) single or multi-product projects and usually involves multiple computer environments where design is moderately complex
Analyzes customers' business requirements and application objectives develops an application design in products to meet customers' needs
Estimates time frames quality and quantity of resources required to successfully implement project, develops project plan incorporating all project variables
Identify appropriate company resources are assigned to complete project tasks according to plan. Establishes criteria concerning deliverability performance maintenance design and costs
Conducts periodic status checkpoints with customers and team to assess progress against plan. Performs reforecast of project variables as necessary throughout project
Prepares weekly status reports on all project activities
Serves as senior-level billable consultant, pre-sales support and post-sales technical support specialist when needed
Acts as a liaison between customers and company
May conduct training classes, both at QAD centers and customer sites
Qualifications:
Bachelor's degree in business, marketing, sales or computer science. Advanced degree desirable. Minimum 6 to 9 years experience as product support specialist or billable consultant
Coordinates project resources according to the plan
Provides guidance to other consultants regarding medium to large-sized implementation and retainer projects
Provides technical guidance to technical support staff
Design complexity may vary from fairly straightforward to moderately complex, with single or multiple products and involve multiple computer environments. Able to serve effectively as liaison between company and customers
Excellent communications, presentation, organizational and planning skills
Excellent interpersonal skills to work as team member
Proficient PC skills
Anyone interested,please mail your CV to tfx@qad.com
From an application viewpoint, assist in the development and execution of strategies to achieve sales in identified industries/markets or over a range of established accounts
Co-ordinates activities and documentary preparation necessary to ensure the fulfillment of proposals within established timeframes including: analyzes financial reports and information and documents submitted by prospective clients to determine solution response strategy
Coordinates activities and documentation necessary to respond to, including schedules and responses and estimates from third party vendors
Provides in-depth assistance to customers and sales executives during pre-sales discussions
Performs product demos and demonstrates product functionality
Responds to questions from the potential customers
Analyzes and evaluates customers current uses to adapt product functionality to client’s needs
Maintains and continually upgrades understanding of products functionality
Assists prospects in resolving application/business problems
Participates in or manages internal projects, such as user conference workshops, inter-departmental communications, product support systems, etc.
Conducts partner training classes, expanding partner’s product understanding
Responds to client’s questions and concerns
Provides application support and consulting support to companies in the pre or post sales process
Qualifications:
Bachelor's degree or equivalent training in business, engineering or computer science.
Minimum 4 to 5 years experience in MFG/PRO or any ERP
Has business knowledge on any of the following industry: Automotive, Food and Beverage, Consumer Products, Medical, Electronics and Industrial
Professional appearance and presentation required
Must be a team player
Strong communication skills in English and Mandarin
Anyone interested,please mail your CV to tfx@qad.com
Across a variety of QAD products the Support Consultant provides solutions for application defects as confirmed and analyzed by tier 2 Global Support. Solutions will be created following QAD Development and Support quality processes, standards and toolsets. The Support Consultant utilizes demonstrated expertise to handle the complex and difficult issues. She/he will consult with the team lead, application developers and support analysts to determine the best solutions. This role is in a structured teaming environment, requiring continued learning and practice of existing product knowledge to maximize preparedness for any new issue.
Position Description:
Analysis, design, and development of applications using MFG/Pro and Progress
Translate high level Business analysis into physical code
Maintain defined quality standards and procedures
Create / update documentation
Write Unit and System test plans/specifications and perform testing
Code review to ensure conformance to quality standards and specifications
Regularly monitors all logged issues. Create, design, implement, test and merge solutions into application baselines
Liaise with Global Support and Development Teams on problem analysis and best solution
Maintain proficiency in new product technologies enabling product support by training formally and informally.
Qualifications:
University degree
Experience supporting QAD products and related technologies preferred
Minimum 5years technical/system experience is required (Progress, Java, Java Script, HTML, XML, Open Source technologies)
Minimum 5years experience supporting applications across a global customer base.
Demonstrated success in a customer service/support capacity.
Excellent communication skills
Excellent problem solving skills
Anyone interested,please mail your CV to tfx@qad.com
